Shipping Policy

TC has a warehouse in Ontario CA, US.

If all the items are in stock, most times much quicker.

CountryStateStock TimeShipping timeFreight
USAL/AZ/AR/CA/CO/CT/DE/FL/GA/
ID/IL/IN/IA/KS/KY/LA/ME/MD/MA/
MI/MN/MS/MO/MT/NE/NV/NH/NJ/
NM/NY/NC/ND/OH/OK/OR/PA/RI/
SC/SD/TN/TX/UT/VT/VA/WA/WV/
WI/WY
*Shipping to KA and HI is not supported		2-3 Working Days3-8 Working DaysFree Shipping

Please note that the risk of loss and title for such items passes to you upon our delivery to the carrier. once your package hits the post office, we CANNOT CONTROL where it goes, however, we will give you a tracking number. TC is not responsible or liable for any damage or loss arising from shipment.

International packages

TC has a high-tech manufacturing facility in Dongguan, Guangdong Province, China.

All products that are sold out in our US warehouse can still be shipped from China.

For international shipments, we have 2 categories.

A. Parcels weighing less than 2.5 kg and with the longest side of the parcel less than 60cm.

These products will be sent to you by express delivery. The logistic transportation time is about 5-12 working days.

CountryStateStock TimeShipping timeFreight
USAL/AZ/AR/CA/CO/CT/DE/FL/GA/
ID/IL/IN/IA/KS/KY/LA/ME/MD/MA/
MI/MN/MS/MO/MT/NE/NV/NH/NJ/
NM/NY/NC/ND/OH/OK/OR/PA/RI/
SC/SD/TN/TX/UT/VT/VA/WA/WV/
WI/WY
*Shipping to KA and HI is not supported		2-7 Working Days5-12 Working DaysFree Shipping
CountryStock TimeShipping timeFreight
Canada, Mexico2-7 Working Days5-12 Working DaysFree Shipping
Thailand, Malaysia, Singapore2-7 Working Days5-12 Working DaysFree Shipping
Australia, New Zealand2-7 Working Days5-12 Working DaysFree Shipping

B. Parcels weighing more than 2.5 kg, or parcels with the longest side of the parcel less than 60cm.

We can only ship the products by sea.

Usually, it takes about 40-50 working days to deliver the products. But in some special cases, customs clearance may take up to 10-30 days or more. The exact time is subject to the local customs operation time.

For this kind of parcel, if the buyer requests to use express shipping, the shipping cost needs to be borne by the buyer. If the buyer needs TC to contact the courier company to send it out, please contact us via email: [email protected]. We will account for the logistics cost of your order.

All packages from China will be ready within 2 working days at the earliest.

But if the products are not in stock and need to be arranged for production by the factory, they will be ready within 7 working days at the latest.

So any product will be ready within 2-7 working days and we will arrange to send it out.

You’ll be notified via email once your package leaves our warehouse.

TC IS NOT RESPONSIBLE for packages that are lost or stolen after the tracking shows that they are delivered.

Please choose signature confirmation or be prepared to take responsibility if your package is stolen from your doorstep or mailbox after the tracking shows that it has been delivered.

Tax

On the website: tyrellchenergy.us. All product prices are tax-inclusive.

* The buyer is responsible for all customs duties incurred on the order.